{"id":157539,"date":"2025-08-24T20:56:16","date_gmt":"2025-08-24T18:56:16","guid":{"rendered":"https:\/\/eny.es\/terms-and-conditions-of-purchase\/"},"modified":"2025-10-22T16:46:39","modified_gmt":"2025-10-22T14:46:39","slug":"terms-and-conditions-of-purchase","status":"publish","type":"page","link":"https:\/\/eny.es\/en\/terms-and-conditions-of-purchase\/","title":{"rendered":"Terms and conditions of purchase"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The purpose of these General Conditions is to regulate the terms of use and utilization of the Internet portal located at the address eny.es whose corporate purpose is the marketing and sale of industrial supplies, workplace safety material, and machinery through the internet. The aforementioned website has been developed, created, and designed to make known and allow access to the information contained therein, with the restrictions and limitations imposed by these General Conditions, as well as to allow and enable access to other pages with which the Portal has commercial, professional, or any other kind of relationships. The mere use of the portal attributes to whoever uses it the condition of User, who declares to know and accept without reservation or exception, each and every one of the General Conditions set forth in this document. The company owning the website is empowered to unilaterally modify each and every one of the obligations set forth in these General Conditions, without prior notice. It is also empowered to restructure, modify, or eliminate any information, service, or content included in the Portal, without prior notice. The modification of any of these general conditions for a particular case will only be valid when it has been recorded in writing and signed by the legal representatives of each party.<\/p>\n\n<p class=\"wp-block-paragraph\">All product orders accepted by Eny.es, an online store owned and operated by (Eny Compras Y Logistica Industrial S.L.) CIF B73984056, are accepted in accordance with the following General Conditions which will form part of the Sales Contract. Acceptance of the orders will imply acceptance of these General Conditions.<\/p>\n\n<h4 class=\"wp-block-heading\">Payment methods<\/h4>\n\n<p class=\"wp-block-paragraph\">Purchases of products and services from Eny.es can be paid with online credit card, Bizum, Paypal, bank transfer, installment payment with Alma, and deferred payment according to risk.<\/p>\n\n<p class=\"wp-block-paragraph\">In case of paying with <strong>online credit card<\/strong> or via telephone purchase, you must provide us with the following information:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Type of card.<\/li>\n\n\n\n<li>Card number.<\/li>\n\n\n\n<li>Expiration date.<\/li>\n\n\n\n<li>Cardholder&#8217;s name and surname.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">As an online electronic payment system, Eny.es is affiliated with the REDSYS electronic commerce payment gateway of La Caixa. All data provided for these purposes are encrypted under an appropriate protocol responsibility of REDSYS to ensure maximum security. If the payment is made via telephone purchase, the card data that the buyer provides us by phone is entered into the La Caixa POS, and the Eny.es operator is responsible for destroying said data once entered. Eny.es does NOT retain this data nor enter it anywhere else.<\/p>\n\n<p class=\"wp-block-paragraph\">By clicking on \u201cConfirm purchase\u201d or by providing us with the data by phone, you are confirming that the credit card is yours. Credit cards will be subject to checks and authorizations by the issuing entity, but if such entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.<\/p>\n\n<h4 class=\"wp-block-heading\">Billing<\/h4>\n\n<p class=\"wp-block-paragraph\">The client must contact pedidos@eny.es to request their invoice. The billing period by the administration of Eny.es is the last week of each month.<\/p>\n\n<h4 class=\"wp-block-heading\">Prices applied to our products<\/h4>\n\n<p class=\"wp-block-paragraph\">All our products are shown with prices &#8220;including VAT&#8221;.<\/p>\n\n<h4 class=\"wp-block-heading\">Conditions for changes or errors on the prices applied to our products<\/h4>\n\n<p class=\"wp-block-paragraph\">In the event of any price changes not applied to our products in real-time, or any error detected on any of the prices applied to the total products on our site, Eny Compras Y Logistica Industrial, S.L. reserves the right to inform the customer (prior to the order being sent) who has purchased any of such products of the error, offering them the following options:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Pay the difference by the customer on the total product via bank transfer or Paypal.<\/li>\n\n\n\n<li>Request a refund of the product amount or the total amount, at which point we will refund the product amount or the total cart amount by the same method the customer selected in their purchase.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">Conditions for stock breakage<\/h4>\n\n<p class=\"wp-block-paragraph\">Eny.es reserves the right to inform the customer in the event of any stock breakage not detected in real-time, offering them the following options:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Wait for the product to arrive at our warehouses, informing the customer of an estimated time frame. In such a case, additional shipping costs will be borne by Eny Compras Y Logistica Industrial, S.L.<\/li>\n\n\n\n<li>Request a refund of the product amount, at which point we will refund the product amount or the total cart amount by the same method the customer selected in their purchase. See also <a href=\"https:\/\/pruebas.eny.es\/politica-de-devoluciones-y-envio\/\">RETURN POLICY<\/a><\/li>\n\n\n\n<li>In the event that the customer has purchased the product at a lower price than the entry of the new material, they must pay the difference.<\/li>\n<\/ol>\n\n<h4 class=\"wp-block-heading\">User Rights and Obligations<\/h4>\n\n<h5 class=\"wp-block-heading\">Access and Use Conditions<\/h5>\n\n<p class=\"wp-block-paragraph\">Through the address located at eny.es, any user client of Eny Compras Y Logistica Industrial, S.L. can freely access the information contained on the aforementioned website. The conditions of access to the Portal are subject to the legal provisions in force at any given time as well as the principles of good faith and lawful use by the User, expressly and strictly prohibiting any type of action that could be detrimental or harmful to the Portal or third parties.<\/p>\n\n<h5 class=\"wp-block-heading\">Content and User Actions<\/h5>\n\n<p class=\"wp-block-paragraph\">The User agrees to make lawful, diligent, honest, and correct use of any information or content they have access to either through the eny.es website or from third parties previously provided by eny.es, all under the principles of good faith and with respect at all times to the current legality. The User must refrain from obtaining, except for personal use, any information (understood as any message, sound files, photographs, drawings, software, and in general any kind or type of computer file, graphic, etc.) that is owned by the Portal. Likewise, the User undertakes not to cause malicious or intentional damage or harm that may impair, alter the Portal itself, as well as not to introduce or spread so-called \u201ccomputer viruses\u201d that may cause unauthorized alterations to the contents or systems that make up the Portal. The commitment acquired must be governed by the use of contents in accordance with the provisions of the law, morality, and public order; not to copy, reproduce, distribute, transfer, transform, or modify the contents without prior consent and prior notice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The purpose of these General Conditions is to regulate the terms of use and utilization of the Internet portal located<\/p>\n","protected":false},"author":3559,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-157539","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/pages\/157539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/users\/3559"}],"replies":[{"embeddable":true,"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/comments?post=157539"}],"version-history":[{"count":0,"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/pages\/157539\/revisions"}],"wp:attachment":[{"href":"https:\/\/eny.es\/en\/wp-json\/wp\/v2\/media?parent=157539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}